🗓️ Scheduling & Service Timeline

We manage our calendar carefully to give every gift the attention it deserves!

• Advance Booking
  Please submit your request at least 2 days in advance.
• Same-Day Rush
  Need an immediate touch of elegance? We offer same-day service for a $10 - 15 surcharge per gift, subject to our team's immediate availability.
  
• Confirmation
  We will personally review your request and send a confirmation within one business day.
• Special Handling
  Gifts that are unusually shaped or arrive without a sturdy box may require a small boxing fee ($3 - $8) to ensure a perfect wrap. We'll always notify you first!
  
• Standard Turnaround
  Most orders are completed within 3 - 5 business days from when we receive your gifts. Please anticipate slightly longer timelines during major holiday rushes.
  
• Joyful Day
  Pick-up or Delivery of your joyfully wrapped gifts!
  

🚗 Pick-Up & Delivery Logistics

We make getting your gifts to us and back to you easy! We offer complimentary pick-up / drop-off within a 5-mile radius of Cary for orders totaling over $60. For smaller orders or locations outside this radius, we will coordinate a convenient pick-up / drop-off time. Once your gifts are beautifully wrapped, we will contact you via your preferred method to arrange the final hand-off.

✨ Keeping Your Presents Organized

Organization is key to keeping the magic simple for you!

• Essential Gift List
  When sending multiple items, please include a list noting the 'To' and 'From' details if you'd like us to create custom gift tags. (Feel free to use your own format or the order form template we provide!).
• Your "Gift Key"
  We discreetly label each finished item and provide you with a "gift key" so you can easily identify every perfectly wrapped present.
• Wrapping Themes
  If you request different styles, please specify the theme next to each gift on your list. To maintain a cohesive, boutique look, we limit orders to a maximum of three distinct wrapping paper themes.
• Download Order Form

🎨 Our Creative Commitment

We strive to deliver the highest quality presentation. While we are dedicated to your vision and goals, we love to add our special touch of Joy to your gifts.

• Creative Freedom
  To ensure the most beautiful result, we may use a thoughtful combination of premium wrapping paper and curated gift bags.
• Theme Substitutions
  In rare instances of supply shortages, we reserve the right to substitute a theme with a similar, high-quality wrapping style.

💰 Payments & Invoicing

Our payment and invoicing system is designed to keep the stress off you during your gifting season - no surprises here! You can find helpful information about our process below.

• The final service cost is determined by the size of your gift.
• You will receive a detailed invoice via email after the wrapping is complete.
• Payment in full is required either before or at the time of pick-up / delivery.
• We happily accept Zelle, check, or cash.